Customer Service.
BestBook Printing
“Great customer service is all about people helping people.”
FACTS
Company & Staff
Founded by John Long in 1992 as a family business, Advanced Print & Finishing (then Colorwise Printing) evolved from a stationary printer into a full service commercial printing company.
In 2008 we recognized that a core part of our business was underserved in the industry. We strived to connect directly with self publishing authors in hopes of taking some of the mystery out of book printing.
BestBookPrinting.com was launched in 2009, and as much as we knew about book printing, our new customers were teaching us about the challenges that face self publishing authors. We continued to expand our operation and our expertise as we learned more and more from our customers.
Simply put, to continue to be the best book printing company in America, we need to serve YOU, the nation’s best book printing customers. So from all of us at Advanced Print & Finishing and from our families, thank you!
BestBook Printing
We have been
serving customers
for decades.
Unbelievable Quality
Every Type of Book
Deadlines Guaranteed
Why choose Advanced?
Total commitment to our customers is what sets our team apart. Everyone makes this claim so we’ve set out to prove our dedication. Here’s what you can expect when choosing to work with the BestBook Team at Advanced Print & Finishing:
1. Phone Support – We start by making sure your phone calls are answered by a knowledgeable and helpful team member. No voice mail hell. No automated attendants. If you call during business hours you will be talking to your book printing team directly.
2. Proactive – We are constantly on the lookout for pitfalls. If we foresee a problem we let you know right away and offer a course of action.
3. Quality Standards – Quality control procedures, equipment maintenance, adherence to industry standards, regular training and an eye for detail. We simply hold ourselves to a higher standard when it comes to product quality.
4. Deadlines Guaranteed – Many printers view production deadlines as a strong suggestion. We see deadlines as an absolute imperative. Once we’ve agreed on a date you can absolutely count on your book being boxed and ready to go.
Why Choose Advanced?
Total commitment to our customers is what sets our team apart. Everyone makes this claim so we’ve set out to prove our dedication. Here’s what you can expect when choosing to work with the BestBook Team at Advanced Print & Finishing:
1. Phone Support – We start by making sure your phone calls are answered by a knowledgeable and helpful team member. No voice mail hell. No automated attendants. If you call during business hours you will be talking to your book printing team directly.
2. Proactive – We are constantly on the lookout for pitfalls. If we foresee a problem we let you know right away and offer a course of action.
3. Quality Standards – Quality control procedures, equipment maintenance, adherence to industry standards, regular training and an eye for detail. We simply hold ourselves to a higher standard when it comers to product quality.
4. Deadlines Guaranteed – Many printers view production deadlines as a strong suggestion. We see deadlines as an absolute imperative. Once we’ve agreed on a date you can absolutely count on your book being boxed and ready.
Unmatched Support
Unbelievable Quality
Every Type of Book
Deadlines Guaranteed
Why Choose Advanced?
Total commitment to our customers is what sets our team apart. Everyone makes this claim so we’ve set out to prove our dedication. Here’s what you can expect when choosing to work with the BestBook Team at Advanced Print & Finishing:
1. Phone Support – We start by making sure your phone calls are answered by a knowledgeable and helpful team member. No voice mail hell. No automated attendants. If you call during business hours you will be talking to your book printing team directly.
2. Proactive – We are constantly on the lookout for pitfalls. If we foresee a problem we let you know right away and offer a course of action.
3. Quality Standards – Quality control procedures, equipment maintenance, adherence to industry standards, regular training and an eye for detail. We simply hold ourselves to a higher standard when it comers to product quality.
4. Deadlines Guaranteed – Many printers view production deadlines as a strong suggestion. We see deadlines as an absolute imperative. Once we’ve agreed on a date you can absolutely count on your book being boxed and ready.
Unmatched Support
Unbelievable Quality
Every Type of Book
Deadlines Guaranteed
The Process
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Click on the title above to jump to our quote request form. Or give us a call so we can walk you through process. Or send an email with your book specifications. Whatever way works best for you, we’re game. [email protected]. Toll free: 888-664-8166
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Once you’ve received your quote and are ready to have your book printed, it’s time to send us your files. These will be tied directly to the specifications you entered in your quote, and our amazing customer service team will take it from there. For file preparation information, click the title above to check out tips for file preparation from Chris, one of our prepress experts.
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Review the Proof.OK, we said we’d take it from here, but we do want you to make sure everything is exactly the way you want it. So before your book goes to press, we will email you a PDF proof for you to double check that everything is just right.
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Approve to Press.After you’ve confirmed that the proofs are exactly what you want, we’ll start up the presses. Our own well-trained staff will take great care with your product throughout the process. In addition to printing, we also cut, collate, assemble and bind the books at our location, which means we maintain total quality control.
